For Referrers
Referral Process
If you would like to refer a family to Home-Start (or are seeking support yourself), please complete a Referral Form or email us at info@home-startbw.org.uk. Please note, however, that you will need to seek permission from the person you wish to refer, before Home-Start is able to contact the family.
Who can Refer?
Health Visitors, Social Workers, GPs, anyone with the permission of the family concerned and families themselves.
Policies
Home-Start Borehamwood & District have adopted a number of policies, as shown below.
Requesting copy
If you would like a copy of any of our policies, please e-mail eileen@home-startbw.org.uk and if applicable state which organisation you work for.
Policy Title |
| Complaints Procedure Policy (a) Grievance 2 |
| Confidentiality Policy + Guidelines for best practice Confidentiality Agreement and Publicity Policy Confidentiality in Home-Start and Data Protection Act Policy Pro-Forma Confidentiality Agreement |
| Criminal Record Checks Policy Criminal Records Bureau Procedure for Volunteers |
| Electronic Storage of Records Policy v2 |
| Email and Internet Policy and Procedure |
| Equal Opportunities Policy statement |
| Guidelines for supplying references for volunteers (a) Draft Reference |
| Health and Safety Policy and Procedure v3 |
| Home Visiting Safety Procedure |
| Problem Solving and Complaints procedure (relates to problems between Home-Start UK and Schemes) |
| Referral Policy (a) Referral Page |
| Safeguarding and Promoting the Welfare of Children Policy Code of Conduct for Safeguarding and Promoting the Welfare of Children in Home-Start (a) Child Protection Procedures (b) Record of Concern |
| The Home-Start Agreement |
| 16 Home-Start Quality Assurance standards |
| Volunteer Agreement (a) Guidelines on interviewing volunteers (b) Personal Specification for a H-S Volunteer (c) Rights and responsibilities of Volunteers (d) Volunteer Resting Policy |
| Volunteer Guidelines (a) Looking after children in the family's home Guidelines (b) Taking Children out Without their Parents Guidelines (c) Transporting Families |